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Orders

a person pouring sauces on a cupcake

Is your bakery peanut free? 
Yes we are 100% peanut free.

Is your bakery nut free? 
We cannot claim to be “nut free” because the FDA categorizes coconut as a tree nut. We use coconut in many of our products. This is the only nut we use. 

Do you use any seeds? Sunflower, Flax Sesame? 
Yes we do for some of our products. 

Do you use Hydrogenated fats, margarine, oils? 
No. We don’t use hydrogenated oils or margarine. 

Can I phone or email my order? 
The best way to place an order is through our new online ordering system. However you can call us or email us with your questions and we will be happy to help you. 

When can I place orders? 
You can place orders online at bunniecakes.com any time.

Do you deliver? 
Yes, due to the current situation with COVID-19 we are currently offering delivery for Miami-Dade county and parts of Broward County. At checkout you can choose between delivery or pick-up. There is a $30 minimum for online orders. Delivery fee depends on distance, and it will come up during checkout before proceeding to payment.

How long in advance do I need to place my order? 
At this moment, due to the current situation with COVID-19 we are offering 2 Day Pick-up/ Delivery. The cut-off time for orders is 12:00pm two days prior to pick-up or delivery date. If you need the order for a later date, no problem! you may select a different date during checkout. 

Do you have same day delivery?
You can find us through our partnering delivery apps: Postmates, UberEats and Grubhub for same day delivery on a selection of items. Your delivery address must be within the app's service distance from our location in Wynwood. Cakes are not available for same day delivery at the moment. 

Can I place my order for same day pick up?
Yes, at the moment we are offering Same Day pick-up for a limited daily menu. You can go to the Same-Day Menu (under Online Ordering), or click here! and place your order only for pick-up. For Pick-up go to the BunnieCakes Studio building, located behind the storefront. 

Is your Storefront open?
No, due to the current COVID-19 situation our storefront is closed until further notice. To pick-up orders please go to the BunnieCakes Studio building, located behind the storefront. 

Do you currently accept walk-ins to buy cupcakes?
Due to the current COVID-19 situation we are not accepting walk-ins or on-site payments. All Same-Day pick-up orders need to be placed via our Online ordering system, here!  The order needs to be placed and paid for online before coming to pick-up. We kindly ask you wear a mask and remain 6 feet away from other customers at the door. Thank you!

Do I need to pre pay? 
Yes, we kindly request payment in advance to guarantee your order.

What happens if I do not pick up my order? 
You will be charged 100% of your order. We will keep your order in our facility until we contact you. After 1 week we will dispose the products, no refunds are available. If you wish to place the same order you may do so if you pay for the full price. 

Can I have a card to write on for my order? 
Yes, you may request a small card at no cost. You may also purchase special celebration cards on our merchandise section.

Do you offer discount for large orders?
Yes, we can offer you a discount on orders for more than 300 cupcakes. 

Do you have candles? 
Yes, we do have candles. You can have the box for $3.00 or single (one for free, more than one $0.50 each). 

Do you ship? 
Yes! We are offering Nationwide Shipping. To look at our amazing menu of products, click here! For a detail explanation of shipping order policies please visit here!  

How do I store my Bunnie Cakes? 
We recommend that you store your cupcakes or cakes at room temperature (under air conditioning) if they will be consumed within 2 to 3 days of purchase. Otherwise, you can freeze them for up to 3 months from purchase date. To thaw them, leave them at room temperature for 1 hour for cupcakes, or for 2 hours for cakes, before they are ready to be served. 

Do you offer special icing colors? 
Due to the current COVID-19 we are not accepting special color icing  requests for cakes. You can always call us at 305.364.5082 to see how we can help you. 

Do you make specialty cakes or decorations? 
Due to the current COVID-19 we are not accepting custom orders cakes. We will update this information once we are able to fulfill them. Please follow us on Instagram @msbunniecakes for up-to-date information.

Do you offer fondant or tier cakes?
At the moment we do not offer fondant covered cakes. We do offer tiered cakes. 

How many cupcakes do you recommend per person?
For our large cupcakes size we recommend 1 per person. For the mini cupcakes size we recommend 2-3 per person. As our cupcakes are less expensive by the dozen we recommend always ordering by the dozen 

Do you rent cupcake stands? 
No, we are not renting any cupcakes stands at the moment.